At Natuurlijk Presteren we want you to always be satisfied with our service and products. We will therefore do everything we can to ensure that you actually are.

Do you have any complaints? Or do you disagree with something? Let us know immediately. We recommend that you first make your complaints known to us by sending an email to klantenservice@natuurlijkpresteren.nl. 

If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur.

As of 15 February 2016, consumers in the EU can also submit complaints via the European Commission's ODR platform.

This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.